Thank you for visiting Crowne Plaza Bandung’s website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, including our e-commerce platform at crowneplazabandung.com/shop and our e-menu at crowneplazabandung.com/menu.

1. Information We Collect

We may collect various types of information when you interact with our website, including:

• Personal Information: Such as your name, email address, phone number, and billing information (for e-commerce transactions).
• Usage Information: Such as your IP address, browser type, device information, pages visited, and referring/exit pages.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect data about your interactions with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and personalize our services, including processing orders on our e-commerce platform.
• To communicate with you regarding your orders, inquiries, and promotions.
• To analyze website usage and improve our content, products, and services.
• To comply with legal requirements and protect our rights.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
• With affiliates: We may share information with our affiliated companies for marketing and business purposes.
• With legal authorities: We may disclose information when required by law or to protect our rights, property, or safety.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to access, update, or delete your personal information. You can also opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected].

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for choosing Crowne Plaza Bandung.